GoldVest
Trading
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Frequently Asked Questions

Everything you need to know about trading on GoldVest. Can't find your answer? Contact our support team.

General
What is GoldVest?

GoldVest is an online binary options trading platform that lets you trade on price movements of assets like currency pairs, cryptocurrencies, commodities, and more. You predict whether the price will go up or down — if you're right, you earn a fixed return.

What currency is my account in? Can I change it?

By default your account is opened in USD. You can switch to a different currency anytime from your account settings. GoldVest supports multiple currencies including EUR, GBP, INR and more.

Can I delete my account?

Yes. You can request account deletion from your profile settings page. Please ensure all open trades are closed and your balance is withdrawn before submitting a deletion request.

Trading
What is a trade expiry time?

Expiry time is the duration after which your trade automatically closes and the result is determined. You choose the expiry when placing a trade — from as short as 1 minute to several hours.

Once the expiry time passes, the platform compares the closing price to your entry price and settles the trade accordingly.

What are the possible outcomes of a trade?

There are two outcomes:

  1. Win — your price direction prediction was correct. You receive your investment back plus a fixed payout (up to 92%).
  2. Loss — your prediction was wrong. You lose the amount you placed on the trade.
What assets can I trade on GoldVest?

GoldVest offers a wide range of assets including:

  • Currency pairs (EUR/USD, GBP/USD, etc.)
  • Cryptocurrencies (BTC, ETH, etc.)
  • OTC markets (available 24/7)
  • Commodities and indices

OTC assets are always available, even on weekends.

What is the minimum trade amount?

The minimum trade amount on GoldVest is $1 (or equivalent in your account currency). This allows you to practice with small amounts while you build confidence in your strategy.

What is the payout percentage?

GoldVest offers up to 92% payout on winning trades. For example, if you trade $10 and win, you receive $10 + $9.20 = $19.20 total. Payout rates may vary slightly depending on the asset and market conditions.

Account & Deposits
What is the minimum deposit?

The minimum deposit is shown on the deposit page for each payment method. You can start trading with a small amount and grow your account over time. No large upfront investment is required.

How do I deposit funds?

Go to your account dashboard and select "Deposit". Choose your preferred payment method (Binance Pay, USDT or another supported cryptocurrency), enter the amount, and follow the instructions. Crypto deposits are credited automatically once confirmed on the blockchain; Binance Pay deposits are credited after our team reviews them.

How long does a withdrawal take?

Withdrawal requests are typically processed within a few business days. Once approved, the funds are sent to your wallet. Make sure your payment details are correct to avoid delays.

Demo Account
What is a demo account?

A demo account is a practice account loaded with virtual funds ($10,000 by default). It uses real market data so you can practice trading strategies without risking real money. It's perfect for beginners.

Can I switch between demo and live accounts?

Yes. You can switch between your demo and live account anytime from the trading platform. Your demo balance and live balance are completely separate.

Registration & Verification
What information do I need to create an account?

Registration is quick and straightforward. You'll need to provide:

  • Your full name (in English)
  • A valid email address
  • A strong password
  • Your country

Use a strong, unique password and never share it with anyone. Once registered, you can fund your account and start trading.

Can I register with false or someone else's information?

No. Each account must be registered with accurate, real personal information. Providing false details is a violation of our terms and may result in your account being permanently blocked — including any funds held in it.

GoldVest may request identity documents at any time to verify your information.

What is account verification and why is it required?

Verification is a process where we confirm your identity to ensure the security of your account and comply with financial regulations. You may be asked to submit:

  • A photo or scan of a government-issued ID
  • A selfie for facial verification
  • Proof of address (utility bill or other official document)

Verification is typically completed within 5 business days.

How will I know if I need to verify my account?

You'll receive a notification via email if verification is required. Make sure the email address you registered with is active and accessible. Keeping your contact details up to date ensures you don't miss any important requests.

I made an error in my profile — how do I fix it?

Contact our support team through the platform and request a profile correction. Our team will guide you through the process. Note that some fields (such as your name) may require identity verification before changes are approved.

Financial Questions
How is my profit calculated?

GoldVest uses a fixed payout model. When you place a trade, the platform immediately shows you the exact payout percentage for that trade (up to 92%). If your prediction is correct, you receive your trade amount back plus the displayed profit — regardless of how much the price moved.

For example: trade $10 at 92% payout → win → receive $19.20 total.

What factors affect the payout percentage?

The payout percentage varies based on several factors:

  • The asset you choose (more liquid assets typically offer higher payouts)
  • Time of day and market conditions
  • Trade duration

The exact payout is always shown before you confirm a trade, so there are no surprises.

How do I deposit funds into my account?

Depositing is simple and takes just a few minutes:

  1. Go to your account dashboard and tap "Deposit"
  2. Choose your preferred payment method
  3. Select your currency and enter the amount
  4. Complete the payment

Crypto deposits are credited automatically once confirmed on the blockchain. Binance Pay deposits are credited once our team reviews and approves them.

Are there any fees for deposits or withdrawals?

Deposits are completely free. For withdrawals, GoldVest does not charge a platform fee. However, your payment provider may apply their own transaction fees or currency conversion rates — these are outside our control.

How do I withdraw my funds?

Go to your account dashboard and tap "Withdraw". Enter the amount and your wallet details. Withdrawal requests are typically processed within a few business days.

For larger withdrawal amounts, identity verification may be required before funds are released.

What is the minimum withdrawal amount?

The minimum withdrawal depends on the method and coin, and is always shown on the withdrawal page before you submit a request.

Do I need to submit documents to withdraw?

In most cases, no documents are needed for standard withdrawals. However, GoldVest reserves the right to request identity verification for large or suspicious withdrawal requests as part of our fraud prevention and compliance measures. The process is straightforward and won't take long.